Frequently Asked Questions
Here are some questions that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at 614-791-9191. After-Hours you can consult with a doctor on our practice mobile at 614-441-6132.
What are the Hospital hours?
Our hospital is open Monday, Tuesday, and Thursday from 8am to 7pm. On Wednesday we are open from 9am to 6pm and Friday from 8am to 6pm. On Saturdays we are open from 9am until noon. The clinic is closed on Sunday. For an update to these hours please visit Hours Please check our Calendar and Holidays page for associated closures.
Do I need to have an appointment?
Yes, patients are seen by appointment. But, please call us as we make every effort to work appointments into our schedule at your convenience.
What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover and American Express are welcomed. Payment is required at the time of service.
How often should my healthy pet be seen by a veterinarian?
A thorough physical examination of your pet should be performed by a veterinarian every 6 months to keep your pet in the best of health. Many conditions in our pets go undetected because they may not act sick, and their hair coat hides skin conditions and masses until they are advanced. Routine wellness care is key to early detection and treatment.
What vaccines should my pet have?
Our doctors will evaluate your pet's history and exposure risk to assess both the frequency and choice of vaccines that are best for your pet.
What dental care does my pet need?
Routine dental care and veterinary examinations are the most important care you can provide your pet to keep your pet healthy. Daily brushing at home is very helpful to preserving the health of your pet's teeth and gums. We are happy to advise you on how to do this, as well as check your pet's gums first to be sure that they are not too inflamed to begin brushing. Toothpaste made especially for pets is very important to use instead of human toothpaste, which may not taste good to your pet and is irritating if swallowed. A very soft bristled toothbrush, pet toothbrush, or fingerbrush may be used. All cats and dogs should be examined every 6 to 12 months and this includes a careful exam of the mouth for dental calculus, gingivitis, fractures, and other problems that can be found in the mouth. We will then make recommendations as to whether your pet should have a veterinary dental cleaning.
Water additives and dental chews are also very helpful in combination with brushing or in situations where brushing is not possible. Please ask us what we recommend for these.
What is involved in a veterinary dental cleaning?
Many pets need at least annual veterinary dental cleaning. This procedure involves the same steps as are performed in human dentistry, with a thorough examination, full mouth X-rays on a regular basis, ultrasonic scaling, hand scaling, subgingival scaling, measurement of pocket depth, and evaluation for tumors and diseased teeth. If indicated, we have the equipment needed to perform oral surgery and surgical extractions.
Does my pet need anesthesia to perform a veterinary dental cleaning?
While anesthesia is not needed for human dental cleanings, it is essential for the care of our veterinary patients. It is the only way to allow for us to perform a thorough procedure, protect our patient's airway and keep the patient safe and comfortable during the procedure.
Is Anesthesia safe for my pet?
Before anesthesia, one of our doctors will first perform a thorough physical examination to assess the health of the cardiovascular and respiratory system, as well evaluate laboratory testing to assess organ function. The day of anesthesia, an intravenous catheter will be placed and a dedicated member of our staff will monitor your pet closely before, during and after the procedure. One of our licensed veterinary technicians will perform the dental cleaning. Your doctor will oversee the procedure, evaluate digital radiographs and handle any treatment of the teeth or mouth that is necessary. You will be kept thoroughly informed during the procedure and we will make sure your pet is comfortable throughout the day.
At what age should I have my pet spayed or neutered?
Spaying or neutering is best done at approximately 4 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
What is the pre-anesthetic and wellness blood screening?
This is a blood test that is run here in the clinic prior to surgery and at regular intervals during the life of your pet. These laboratory tests evaluate the health of your pet's internal organs and metabolism. In addition, clotting function can be determined with blood work scheduled at least 2 days in advance of the surgery. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10 to 14 days following the surgery.
Is it a good idea to let my pet have at least one litter?
There is no advantage to letting your pet have one litter. However, there are a number of advantages to having you pet spayed or neutered before reaching maturity. These advantages include decreasing the risk of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, decreasing the incidence of spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.
Do you board pets?
Our hospital is focused on veterinary care, but we are happy to discuss your questions about boarding your pet and evaluation of boarding facilities. We recommend that you visit facilities at which you are considering boarding your pet before scheduling.
Do you groom pets?
We offer baths and comb-outs and especially care for our older or debilitated patients needing baths. We do not have a groomer for breed-specific grooming.
May I take a tour of the hospital?
You are welcome to tour our hospital. Please stop by to meet us!